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Name: Moore, David
Title: Extension Associate
Specialization: Disaster Programs Assoc. Public educ. & resid. con
E-mail: 
Department: Biological and Agricultural Engineering Department
Organization: LSU AgCenter
Address 1: 107 E.B. Doran Building - LSU
Address 2: Baton Rouge, LA 70803 - 4505
Phone Number: (225) 578-3153
Fax Number: (225) 578-3492
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Education/Training
- Master of Public Administration, Public Administration Institute, Louisiana State University. Currently enrolled.
- Bachelor of Arts, Mass Communications, 1986, University of West Georgia, (West Georgia College) Carrollton, Georgia.
- Music and Entertainment Industry studies, 1981-1983, at Belmont College, Nashville, Tennessee.
- Intensive immersion course in Latin American Studies, summer, 1986, Universidad De Las Americas, Puebla, Mexico.
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Areas of Specialization/Research
- Home Remodeling & Restoration
- Earthquake & Storm Damage Repair
- Logistics
- Communications
- Videography
- Photography
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Professional Experience
3/2002 – 10/2005. HAND-E-SERVICES, Volcano, Hawaii. Operated sole proprietorship service business repairing and remodeling earthquake damaged homes and buildings. Managed all aspects of small business, including Quality Inspections, OSHA and Building Code Compliance and implemented structural mitigation programs. Performed variety of remodeling services.
Sales Consultant 5/2004 – 5/2005. PUNA WATER SERVICES, Inc., 741 Kanoelehua Ave., Hilo, HI 96720. (808) 933-9110. Consulted with customers in person and by telephone on home and business water needs in areas of Hawaii Island not served by public water. Tracked inventory, placed custom orders, handled customer service concerns, issued service and repair orders, operated forklift.
Logistics Coordinator 10/2002 – 3/2003 Summer Season, McMurdo Station, Antarctica. Raytheon Polar Services Company, 7400 S. Tucson Way, Centennial, CO 80112.
Senior Materialsperson for Raytheon in support of United States Antarctic Program research operations by coordinating logistics for construction and maintenance materials, managing employee duties and scheduling, and shipping and receiving. Contributed to landmark storage area environmental clean up.
Public Information Officer 9/1996 – 10/2002. Federal Emergency Management Agency (FEMA), 3003 Chamblee Tucker Rd., Chamblee, GA 30341. Spokesman and Public Information Officer for United States Government agency responsible for disaster recovery and preparation. Conducted interviews and press conferences with media to make disaster recovery information available to the public. Served as Liaison Officer to insure safe and appropriate media access to disaster areas.
Technical Writer 9/1994 – 9/1996. Technical Communications Service, 330 Remington Ave. Thomasville, GA. 31792. Developed and implemented technical procedures documents for Electronics companies as well as public relations programs for Chambers of Commerce, Community Service clubs and Marketing firms.
Various Positions 12/1986 - 9/1994. Delta Air Lines, Inc. 1030 Delta Blvd., Atlanta, GA 30320. (800) 693-3582.
- Senior Agent, Customer Service Dispatcher, 1991-1994.
- Delta Air Lines on-site management representative providing customer problem resolution in ticketing, reservations and other services. Expedited VIP and premium customer service. Dispatched airport services personnel and emergency vehicles from command center. Performance resulted in unsolicited complimentary letters from over thirty customers.
- Designer, Communications and Training 1989 -1991. Developed Technical and Customer Support training and motivation programs for 27,000 employees. This included video script writing and direction, Process and Procedures document content, and writing corporate officers’ speeches. Reduced employee injuries and absenteeism with innovative Back Safety program. Increased communications efficiency with Airport Managers’ Emergency Response Program.
- Manager, International Passenger Lounges 1986 -1988. Managed staff and operations of International First Class and Business Class lounges. Participated in pilot program of personalized, streamlined check-in services resulting in elevated customer service to premium passengers and VIPs.
Communications Manager 1985-1986. UNIVERSITY OF WEST GEORGIA (West Georgia College),1601 Maple St. Carrollton, GA 30118. Supervised radio station operations and staff of 30 while full-time student. Served as broadcasting liaison to University Administration. Directed fund-raising projects and noncommercial grants in local community. Increased station market share over 300% by designing and implementing innovative programming and creative promotions.
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